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Author Topic: g2play.net  (Read 2850 times)
Trigger
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« on: May 01, 2010, 02:07:13 AM »

So I am currently dealing with these people. Its hilarious how terrible they are.
Asking me to send Photo ID after Payment has been made sp THEY can avoid fraud (wtf they are asking you to send your ID with enough info for fraud so they can avoid fraud?!). So I did. Then they send me and email saying that a Keypass isnt good enough. I dont drive and dont have a licence. After a number of emails with Hello mate amd then one line responses like "official ID please" and "goverment ID please" they gave up and send me a message saying to give them the order number again and a paypal receipt number for refund. I am left with nothing to work with. I am considering going to paypal to report them for violation.
They violate Paypals terms. Just google g2play and one of the suggested search terms is "g2play legit"
I would like to ask if ecogamer.com would stop supporting such a company by at least posting a warning to research this webstore before even considering the savings.

Please be warned not to order from them until they change thier ways.  Feel free to google to read up on some horror stories.

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Chriis
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« Reply #1 on: May 01, 2010, 02:56:38 AM »

We currently have a Store Feedback feature on our website (Accessible through the top pane) which is dedicated to helping customers who are not sure of an online store's reputation. We will be sure to add this site to the store feedback and let everyone who has had a previous experience with them (like you) to provide input:)

Thanks for sharing your experience!
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Anthony
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« Reply #2 on: May 01, 2010, 09:52:26 AM »

There are occational stores on the internet that request you send them Photo ID just like g2play.net do, although from what I know its only when orders become very large.

Ill put a warning onto the L4D2 article and put up a store feedback section so that you can put your complaint in an area where readers are likely to check. The store will appear on the front page like a news article when this happens.

At the end of the day they asked for a specific type of ID that you didn't provide them. I can't say I blame you, but I don't blame them either. They offered a refund as they should have and the best way to proceed now is to take it and forget about them. If they really are in violation of PayPals terms then you can report them just as you said.
« Last Edit: May 01, 2010, 09:57:25 AM by Anthony » Logged
mmmmmmm
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« Reply #3 on: May 02, 2010, 08:58:53 PM »

No, g2play will ask you for ID regardless of order size, they asked me for my ID even though I only ordered one game ($15usd).

Which makes me think why would they be scared of fraud? You pay them, they hold on to the money and then ask for ID, if anything they are holding you ransom. All I can think of the benefits of doing so would be to check for age to confirm you are over 18, but thats just retarded.

Can't blame em though they are Singaporean, the compulsory national service must've screwed with their heads.
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